Waiting Room Management | Pomelo Health

The fresh, new way to keep waiting rooms empty.

Create an online waiting room for your clinic and keep patients safe and satisfied with SMS queuing and remote registration.

Contact-free patient intake

Online - Remote registration

On-site - QR code or manually

Keep your patients in the loop

Via SMS notification

In real-time via the patient app

Essential Waiting Room Management Features

Customizable Settings

Create and manage multiple waiting rooms, each supporting multiple queues, from a single dashboard

Customize registration hours and availability directly from the dashboard

Set up an average appointment duration for each queue, which is then used to send estimated wait times in SMS messaging to the waiting patients

Increased Visibility

Keep an eye on your progress - if your clinic is having a swift day, you can increase the number of appointments available, more patients means more revenue!

Reorder patients in line as needed - Just drag and drop for optimal flexibility

Data & Reporting

Create custom reports, export your data in CSV and import into your preferred BI tool

Collect data on usage and productivity to see more patients and allocate resources more efficiently.

here's why patients and staff love it

A simplified and more transparent queue management

Create a stress-free environment for clinic staff
Allow staff to focus on important tasks
Improve visibility and allocate resources efficiently
Check in on your patients and keep them updated remotely
Facilitate social distancing through less crowded, safer waiting rooms
Improve patient satisfaction by 80%
Relieve patient anxiety caused by uncertain wait times