Decide what and when patients can book, based on a smart template system.
Create an unlimited number of appointment types for individual pharmacist or specialist and customize attributes like duration, cancellation policy, reminder content, etc.
Use high-level encryption and our secure network to send communications through the portal. Decide which patients can use the messaging system and what level of access they have.
Share documents with patients and allow them to share files with the pharmacy. Request a notification if a patient does not read a time sensitive message in a specific timeframe.
Send appointment reminders that include date, time and location to ensure that patients have all the right details for their consultation.
Choose between emails, SMS and voice message, or combine multiple notification methods that are most suitable for your patients.
Inform patients of news related to your pharmacy such as general information or unexpected closures and share about available programs and dedicated educational material.
Get in touch with patients by regular email, secure notification or portal broadcast.
Practice social distancing by allowing patients to self check-in when they arrive for their appointment. When proof of presence is established, patients will be marked as “arrived” and ready to be seen by the pharmacist.
Streamline administrative tasks by attaching e-forms, prompting patients to update their demographic information and including any custom message to the check-in process.
Allow patients to securely share health information via customized, automated forms and questionnaires.
Automate forms to go out to patients before or after booking, during check-in or after their appointment. Forms can also be completed by patients at home or at the pharmacy, using their own mobile device.
Enable video conferencing for all your appointment types and allow patients to book appointments via the portal or have staff book your virtual consultations for patients.
Allow patients to take virtual consultations without any special downloads or registrations via an automated email with an appointment link.